Shipping policy

Thank you for shopping with us. Below you will find information about our shipping process, delivery times, and policies.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3–10 business days

Delivery delays can occasionally occur due to customs, weather conditions, or courier delays.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. The tracking number will become active within 24 hours.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If your package is missing, please contact the carrier directly or reach out to us and we will try to assist.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will review the issue and arrange a replacement or refund if applicable.

Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.